KRA Rolls Out Simplified Four-Step Guide for Taxpayers to Clear Dues via M-PESA

12 Aug 2026

KRA Rolls Out Simplified Four-Step Guide for Taxpayers to Clear Dues via M-PESA

What happened

The Kenya Revenue Authority (KRA) has rolled out a simplified, four-step guide to help taxpayers clear their dues through the iTax system using M-PESA. According to instructions released by the tax authority on Tuesday, May 19, the process begins when a user logs into the official iTax portal using either their KRA PIN or National ID alongside their password. This move is expected to make it easier for taxpayers to pay their dues, reducing the complexity and time required for the process.

Context and background

The KRA has been working towards improving the efficiency of the tax payment process, and the introduction of this simplified guide is a significant step in this direction. The use of M-PESA, a widely used mobile payment service in Kenya, is expected to increase the accessibility of the tax payment process, especially for individual taxpayers and small businesses. The KRA has stated that the new process is part of its efforts to enhance taxpayer experience and encourage voluntary tax compliance.

The KRA's decision to introduce this simplified process is also in line with the government's efforts to increase tax revenue and reduce tax evasion. The authority has been facing challenges in collecting taxes, and the new process is expected to help address this issue. The KRA has also stated that it will continue to monitor the effectiveness of the new process and make any necessary adjustments to ensure that it meets the needs of taxpayers.

The introduction of the simplified guide is also expected to reduce the workload of the KRA's staff, allowing them to focus on other critical tasks such as tax audit and enforcement. The authority has stated that it will provide training and support to taxpayers to ensure a smooth transition to the new process. The KRA has also encouraged taxpayers to take advantage of the new process and pay their taxes on time to avoid penalties and interest.

Compared with what is normal

Normally, taxpayers in Kenya have to go through a lengthy and complex process to pay their taxes, which can be time-consuming and frustrating. The introduction of the simplified four-step guide is a significant departure from this norm, and is expected to make the tax payment process faster and more efficient. The use of M-PESA is also expected to reduce the need for taxpayers to physically visit the KRA's offices or banks to pay their taxes, which can be a significant time-saver.

  • The new process is expected to reduce the time required to pay taxes from several hours to just a few minutes.
  • The use of M-PESA is expected to increase the accessibility of the tax payment process, especially for individual taxpayers and small businesses.
  • The simplified guide is expected to reduce the complexity of the tax payment process, making it easier for taxpayers to understand and comply with their tax obligations.
Why it matters

The introduction of the simplified four-step guide is significant because it has the potential to increase tax revenue and reduce tax evasion. The use of M-PESA is also expected to increase the accessibility of the tax payment process, especially for individual taxpayers and small businesses. The simplified guide is also expected to reduce the complexity of the tax payment process, making it easier for taxpayers to understand and comply with their tax obligations.

The increased efficiency of the tax payment process is also expected to have a positive impact on the economy, as it will allow businesses to focus on their core activities rather than spending time and resources on tax compliance. The introduction of the simplified guide is also expected to improve the reputation of the KRA, as it demonstrates the authority's commitment to improving the taxpayer experience and encouraging voluntary tax compliance.

Practical steps
  • Taxpayers should log into the official iTax portal using their KRA PIN or National ID and password to initiate the payment process.
  • Taxpayers should navigate to the payments section and select the payment registration option to start the payment process.
  • Taxpayers should follow the prompts to complete the payment process, using M-PESA to make the payment.
  • Taxpayers should ensure that they have sufficient funds in their M-PESA account to cover the tax payment.

The Kenya Revenue Authority's Tax Planning & Compliance service can help taxpayers understand and comply with their tax obligations, including the use of the simplified four-step guide.

Talk to our team at Beavoren Ventures — info@beavorenventures.co.ke — to set up your systems correctly.

Disclaimer: This article is informational and does not constitute formal tax, audit or legal advice. For guidance specific to your circumstances, please contact Beavoren Ventures.